Privacy & Policy

Policies

Privacy Policy

Inclusion is mandatory and points to be mentioned including but not limited to below recommended statements. “All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”.

Advance Auto Parts, Inc. and its affiliates (collectively, the "Company," "we," or "us") want you to be familiar with how we collect, use, and disclose personal information in association with the operation of our business. For details about the scope of application of this privacy policy, please refer to the Scope section of the policy. This Privacy Policy is not a contract and does not create any legal rights or obligations.

We collect the following categories of personal information:

Commercial information, such as vehicle information (e.g., type, year, make, model, license plate number, or VIN), or products or services you purchased, reviewed, or considered purchasing. Internet activity information, such as your browsing history, search history, or other information when you interact with our websites, applications, and advertisements. It may also include coarse location data (e.g., city or region-level location) that we infer from your IP address.

Audio, electronic, video, or image data, such as recordings captured during your visits to our stores or parking lots, or when you communicate with us by phone or through virtual channels..
Sensitive personal information, such as social security numbers, driver's license information, health information, and information related to racial or ethnic origin. Please do not share sensitive personal information with us unless we specifically request it.
we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law.

Method of collections:

We collect personal information from various sources, including collecting information directly from you, through automated means, from vendors and other external sources, as well as by generating information about you.

Automated Information Collection:

we collect information using technologies such as cookies, pixels, tags, and other online tracking tools. This includes data gathered from our websites, mobile apps, and digital communications.

Device and browser information: IP address, MAC address, device type (e.g., Windows or Mac), screen resolution, operating system and version, device manufacturer and model, advertising identifiers (IDFA for iOS, AAID for Android), language settings, and browser type and version.

Usage data: App usage patterns, pages visited, links clicked, mouse movements, scrolling behavior, and page load times.

These tools help us visualize user sessions, identify trends, diagnose performance issues, and enhance customers' overall experience. We also use analytics tools for ad measurement purposes, such as Google Analytics.

Reward Program

Speed Perks is Advance's rewards program (the "Program") for Do-It-Yourself customers in which members earn points for purchases made online or in our stores. These points can be redeemed for discounts or gas rewards as further described on the Speed Perks rewards page.

Program Participation and Withdrawal. To participate in the program, Speed Perks is only available to Do-It-Yourself customers of our participating Advance Auto Parts and Carquest stores and our online store (shop.advanceautoparts.com/); it is not available to customers with a commercial account. There is no membership fee. No purchase is necessary to apply.

Via mail: Advance Auto, Attn: Speed Perks, 4200 Six Forks Road, Raleigh, NC 27609; or Via email: SpeedPerks@advance-auto.com The value of the Program to Speed Perks members is reasonably related to the value provided to the business by the Speed Perks members' data. We estimate the value of customers' personal information by evaluating the costs associated with collecting, storing, and maintaining that information in connection with the Program

Data Protection

We strive to use reasonable organizational, technical, and administrative measures to protect personal information. However, due to the inherent risks associated with internet use and information systems—including potential unauthorized access by third parties—we cannot guarantee that our systems, websites, or applications will be completely secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above or as required by law.
The length of time we have an ongoing relationship with you and provide services to you (for example, for as long as you have an account with us or keep using our services) and the length of time thereafter during which we may have a legitimate need to reference your personal information to address issues that may arise;

Scope:

• "Personal information" in this Privacy Policy means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked—directly or indirectly—to an individual. This does not include aggregated or deidentified information
• This Privacy Policy applies to personal information collected about prospective, current, or former customers of Advance. It does not apply to:
• Job applicant or employment-related records at Advance. Your interactions with third-party websites or services that may be linked to or accessible from Advance websites, even if those sites reference Advance.
• The data practices of those third parties are governed by their own privacy notices. The inclusion of a link on our digital properties does not imply endorsement of the linked site or service by us or by our affiliates.

Service Provider:

• The "LAST UPDATED" legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised.
• Any changes will become effective when we post the revised Privacy Policy on the Services.
• They may be hosted by third parties, and your interactions with them are subject to the privacy policies of the respective providers.
• Whenever we are acting in the capacity of "Processor" or "Service Provider" to another entity.
• Our websites and mobile apps may include social media features—such as Facebook, Pinterest, and Twitter widgets—that can collect certain information about you

CONTACT

If you have any questions about this Privacy Policy or our practices regarding personal information collection,
use, and sharing, please contact us at privacy@advance-auto.com
Please do not include credit card or other sensitive information in your emails to us.